Frequently Asked Questions
Everything you need to know about your Mumu favorites.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak sale periods or new collection launches, please allow up to 4 business days for processing.
What is your return policy?
We accept returns on unworn, unwashed items with tags attached within 30 days of the delivery date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I find the right size?
Every product page includes a specific size guide and fit notes. Since we offer a variety of silhouettes from flowy to form-fitting, we recommend checking the 'Model Info' section for comparison.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred shipping method.
Can I change or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive.
Do you offer bridesmaid discounts?
We love being part of your big day! We offer special styling services and occasional promotions for bridal parties. Please contact our 'Mumu Weddings' team for more information.